Daily life is full of situations where illegally parked vehicles disrupt your routine. Employees find their reserved parking spaces occupied in the morning, or you return home to find your driveway blocked. On construction sites, incorrectly parked vehicles delay vital work, while in residential complexes, permanently parked cars obstruct access. Even safety-critical areas, such as fire brigade access routes, are frequently blocked, which can have serious consequences in an emergency. Many people do not know what to do in such moments and turn to the police – but on private property, the police are usually not responsible. This is exactly where we come in, offering you a direct, uncomplicated solution – at no cost to you as the client.

Parking spaces that are not designated for public use—such as those marked in white or blue—are considered private property. Unauthorised parking constitutes a trespass and can be prosecuted. It is important to note that the police are generally not responsible for towing vehicles on private land. However, as the owner, tenant, or authorised person, you have the right to have an illegally parked vehicle removed at any time. This also applies to property management companies, security services, or authorised representatives.

Furthermore, unauthorised parking creates a legal claim against the illegal parker. This means that the costs of towing do not have to be borne by you. It is also not your responsibility to locate the vehicle owner; the responsibility lies with the driver to ensure they are informed about parking regulations before they park.

The process is simple, fast, and clearly structured. To ensure we can act immediately, we only need a few pieces of information from you.

Document the illegally parked vehicle with at least two photos (front and rear), including the number plate. Send these to us via message or email, along with the location.

Once your request is received, one of our team members will be dispatched and is on their way. On-site, the vehicle will be towed professionally and without damage using state-of-the-art equipment. The entire process is properly documented and reported to the police.

If the driver returns in the meantime, simply let us know. The illegal parker will receive all necessary information via the police and can collect their vehicle from us at any time. Your data remains protected, of course—for data protection reasons, your identity will not be disclosed.

A decisive advantage of our service: generally, there are no costs for you as the client. Through an assignment of claims (cession), we take over the complete cost settlement process with the illegal parker.

For you, this means: no financial risk, no administrative effort, and no unpleasant confrontations. We handle everything behind the scenes—quickly, professionally, and in a legally compliant manner. This approach is legally permitted and is also recognised by official authorities. This provides you with a worry-free solution while we take care of enforcing your claims.

The practice of towing companies assuming the claim against the illegal parker is legally recognised. According to the relevant authorities, it is permissible for these claims to be assigned to a towing company. This allows the company to collect the costs incurred directly from the offender, thereby relieving you, as the client, of the burden. This model ensures a clear, fair, and efficient process—exactly as is required in everyday situations.